Privacy Policy

This Privacy Policy describes how Telimed ("we", "us", or "our") collects, uses, and discloses personal information in accordance with the Australian Privacy Act 1988.

1. Collection of Personal Information:

   - We collect personal information when you create an account, including but not limited to your name, contact details, and preferences.

   - Information about your consultations, including video calls and chat interactions, may be collected for record-keeping purposes.

2. Use of Personal Information:

   - Personal information is used to facilitate your use of the Telimed platform, connect you with practitioners, and customize your experience.

   - We may use your information to provide you with updates, newsletters, and relevant content based on your preferences.

3. Disclosure of Personal Information:

   - Personal information may be disclosed to practitioners for the purpose of scheduling and conducting consultations.

   - We may disclose your information to comply with legal obligations or protect our rights and interests.

4. Security of Personal Information:

   - Telimed employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Access and Correction:

   - You have the right to access and correct your personal information. Contact us at enquiries@telimed.health for assistance.

6. Cookies and Tracking Technologies:

   - Telimed uses cookies and similar technologies to enhance your browsing experience. You may adjust your browser settings to manage cookies.

7. Third-Party Links:

   - Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Updates to Privacy Policy:

   - This Privacy Policy may be updated to reflect changes in our practices. Review this page periodically for the latest information.

9. Contact Information:

   - For inquiries about this Privacy Policy or your personal information, contact us at enquiries@telimed.health