Social workers help with both the emotional and the practical sides of life, especially when a lot is happening at once. They listen, help you make sense of what's going on, and connect you with the support and services that can make things feel more manageable.
How a social worker can help A social worker looks at the whole picture: how you're feeling, your relationships, and the everyday pressures around you, like money, housing, work or caring for someone. Together you work out what matters most, make a plan, and take it one step at a time. Support can include counselling, help finding and applying for services, and speaking up for you when systems are hard to navigate.
Qualifications of social workers Social workers in Australia complete a university degree in social work, with training in human behaviour, families, health and mental health. Many are members of the Australian Association of Social Workers (AASW), which sets professional and ethical standards and ongoing professional development. Some social workers have extra training in mental health and are Accredited Mental Health Social Workers.
What social workers can help with
- Stress, worry or low mood
- Family and relationship challenges, including parenting
- Grief, loss and big life changes
- Family and domestic violence
- Money worries, housing stress or homelessness
- Living with a disability or chronic illness, or caring for someone who is
- Alcohol, drugs or gambling
- Recovering from trauma or a crisis
Whatever you're facing, you don't have to work it out on your own.
If you're in danger or need urgent help, call 000. For family and domestic violence support, call 1800RESPECT on 1800 737 732.
